Frequently Asked Questions
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Table of Contents
Workshop
What type of machine is best for my workshop or clinic?
It depends on your specialty, space and workflow. Our team can help you find the right fit based on your production needs.
Are AFT machines MDR compliant?
Yes, many of our machines are tested and certified in Germany and comply with global medical device regulations.
Do you offer installation services?
Yes. We provide professional installation to ensure your machines are set up correctly, safely, and ready to operate.
Can I get training on how to use the machines?
Absolutely. We offer both on-site and remote training tailored to your equipment and processes.
What’s included with a machine purchase?
Each machine includes technical documentation, optional datasheets, and access to installation, training, and support services.
Can your machines be customised for my space?
Yes. Many of our machines are modular or available in different configurations to suit your spatial and functional needs.
Do you supply parts and service support?
We stock spare parts and offer long-term service and maintenance support to keep your machines performing reliably.
Are your machines mobile or fixed installations?
We offer both. Depending on the model, machines can be fully mobile, semi-portable, or designed for permanent installation.
Materials
Which materials are best for custom orthotic insoles?
AFT offers EVA, EVA blends, PU and many other materials which fits everyones needs.
Are AFT materials certified for medical use?
Yes. Materials like PPT® are medically tested and comply comply with the latest Medical Device regulations that offer quality and safety you can trust.
Can I order in bulk or request specific sizes?
Absolutely. Most sheets can be cut or die-stamped to your specifications and other thicknesses are available upon request.
Do you offer samples for educational use?
Yes, AFT supports institutions and training centers with sample sets and educational tools like models and posters.
What’s the lead time for material orders?
Lead times vary by product and volume, but we maintain a large stock for fast turnaround. Contact our team for details.
Are your materials suitable for CAD-CAM milling?
Yes. Many materials like EVA, cork blends and foams are optimised for both manual and digital fabrication, including CAD-CAM processes.
Do your materials comply with medical device regulations?
Yes. Our materials meet rigorous international standards including CE compliance for use in medical and orthopaedic applications.
Can you help me choose the right material for my setup?
Definitely. Our specialists can guide you based on your application, just reach out and we’ll get back to you.
Orthopaedic Solutuions
What machines do I need to set up a basic orthopaedic workshop?
A typical setup includes grinding and finishing machines as well as tools for shaping and adjusting orthoses or prosthetics. We can help design a setup based on your workflow and space.
Can AFT help with custom machine configurations?
Yes, our in-house production allows us to build custom setups tailored to your specific needs, including left-handed configurations or combined functions.
Are your machines compliant with medical standards?
Absolutely. All AFT machines are tested in Germany and meet relevant EU medical device and safety regulations.
What’s the difference between EVA, PE and PU foams?
EVA offers great cushioning and is widely used for insoles. PE is a bit firmer and better for structural support. PU is soft and durable, ideal for comfort layers. We’ll help you match the right material to your patient’s needs.
Can I integrate your machines into an existing workshop layout?
Yes. We offer planning and layout services to help you integrate new AFT equipment smoothly into your current setup.
Do you provide installation or training support?
Yes, our team can assist with installation, setup and training either remotely or on-site depending on your location and needs.
How do I ensure good air quality and dust control?
AFT’s central and mobile dust extraction systems are designed specifically for orthopaedic workshops to maintain a clean and compliant environment.
Are your machines mobile or fixed installations?
Definitely. We supply custom-cut blocks and semi-finished parts to save you time and reduce waste in your workflow.
Podiatry Solutuions
What makes AFT equipment suitable for podiatry clinics?
Our machines are compact yet ergonomic, perfect for small treatment spaces and high-precision tasks.
Can I customise my workstation layout?
Yes. We’ll work with you to plan a layout that fits your workflow and equipment needs.
Are your materials medically certified?
Absolutely. All key materials are tested to meet international standards for medical use.
Do you offer dust and ventilation systems for small clinics?
Yes. We provide both centralised and mobile extraction units suitable for clinics of all sizes.
What kind of support do you offer during setup?
Our planning team will help with layout design, equipment selection and technical installation support.
How durable are your podiatry materials?
Our flexible materials are engineered for strength and repeated wear, ideal for orthotic and insole production.
Can I order replacement parts or refills easily?
Yes. Most components and materials are in stock and available through our webshop or local distributors.
Do you offer solutions for multi-practitioner clinics?
We do. Our modular setups allow for scalable workstations to suit single or multi-user environments.
Education Facilities
What makes AFT’s machines suitable for students?
They’re designed with safety features and modularity in mind, perfect for hands-on learning in limited spaces.
Can AFT help plan our training space layout?
Absolutely. We work with you to create ergonomic and safe setups tailored to your curriculum and space constraints.
Do your materials comply with hygiene or medical training standards?
Yes. All materials are tested and certified to be compliant with EU medical device regulations.
Can we get equipment that’s safe for beginner use?
Yes, our machines can be customised with safety locks and dust control or user-friendly interfaces ideal for trainees.
Do you offer bundles or kits for training purposes?
We have starter kits and bulk material packages are available to make training more cost-effective.
How much space do we need for a basic setup?
We offer compact and mobile units designed for smaller classrooms, so full workshops aren’t always necessary.
Can we use AFT products for certification programs?
Definitely. Our setups align with industry standards to make them suitable for formal training and certification.
Do you provide ongoing support or servicing?
Yes, we offer installation, maintenance and consultation support even after delivery.
Healthcare Facilities
Are AFT machines suitable for hospital environments?
Yes. Our machines are designed with enclosed systems for low-noise operation and hygiene in mind, ideal for hospital and rehab settings.
Do your materials meet medical-grade standards?
Absolutely. Our materials are tested in Germany and comply with MDR and international healthcare regulations.
Can you help us design a full workshop layout for a hospital?
Yes. We offer planning services tailored to clinical environments, including space optimisation and machine selection for ergonomic workflow.
What kind of ventilation systems do you provide?
We offer both centralised and mobile extraction systems that ensure clean, safe air in sensitive environments.
Are your machines adjustable for different user heights or physical needs?
Yes. Many of our workstations and machines come with adjustable height options for better ergonomics.
Can we order everything from one place; machines and materials?
Yes. AFT is a total supplier. We can equip your facility from end to end, with one central point of contact.
How long does installation take?
It depends on the size of your facility, but we work closely with your team to minimise disruption and ensure smooth handover.
Can you customise machines for our specific healthcare protocols?
Yes. We specialise in made-to-order solutions that match your internal requirements such as space limitations and hygiene protocols.
Custom Workshops
Can AFT help design my workshop from scratch?
Yes, we offer full planning services such as needs assessment and layout planning for machine selection and installation.
Do you provide on-site consultations?
Yes, our specialists can visit your site to assess workspace and technical requirements.
Can AFT equipment be customised to fit smaller spaces?
Absolutely. Many of our machines are modular or compact versions designed for clinics or tighter workspaces.
What safety standards do AFT workshops comply with?
All our setups meet European safety standards and medical device regulations, with additional custom compliance options as needed.
How do you manage dust and ventilation?
We integrate central or mobile extraction systems tailored to your space and material use.
Can you help with workflow optimisation?
Yes, we work with your team to understand how they move and work then design the space to support that.
What kind of storage solutions are available?
We offer modular cabinets with ergonomic shelving and material-specific storage that can be built into your layout.
How long does it take to complete a custom workshop?
Timelines vary by size and complexity, but we provide a clear schedule from design to delivery and stick to it.
Speak to our
specialists
Let our experienced team guide you. We’ll help you find the right setup backed by over two centuries of industry knowledge.
