Support that goes beyond delivery.
We don’t stop at installation. Our job continues with support services for your tools and workspace to perform at their best long after setup.
What this service includes.
Built-in comprehensive support.
Machine & tool support
Remote or on-site assistance for AFT equipment.
Scheduled maintenance
Regular servicing to extend equipment lifespan.
Parts & upgrades
Help sourcing spares or upgrading existing systems.
Workflow consultation
Advice to streamline processes and boost productivity.
Virtual troubleshooting
Remote diagnostics using digital tools.
Layout adjustments
Updates to workshop configurations as your needs evolve.
Built around your setup.
Ideal for foot care professionals or educators who rely on consistent performance.
New clinics, labs or workshops
setting up operations
Established labs
looking to maintain or upgrade equipment
Educational institutions
running orthopaedic or podiatry training programs
Technicians and practitioners
needing ongoing technical support and servicing
How It Works
Our ongoing support process.
Getting support is simple and efficient. Our team follows a clear process from the moment you reach out to diagnose and resolve before following up.
Submit a Request
Contact us through phone, email, or service portal.
Diagnose the Issue
We assess remotely or schedule an on-site visit.
Implement the Fix
We resolve it through servicing, part replacement, or system adjustment.
Follow-Up Support
We check back to ensure everything’s running optimally.
Measurable impact with minimal downtime.
Get expert help when it counts by maximising performance and extending equipment lifespan.
- Improved workflow efficiency with layout and process adjustments.
- Extended equipment lifespan through expert handling and upgrades.
- Higher operational uptime across clinics, labs, and workshops.
- Consistent regulatory compliance with proper system maintenance.
Solutions
Serving diverse needs across multiple industries.
Orthopaedics
Products and systems built for precision care and patient-specific solutions.
Podiatry
Ergonomic setups and certified products that support effective foot care and therapy.
Education
Trusted tools and materials for educational institutions and teaching clinics.
Healthcare Facilities
Smart, compliant solutions for medical and rehabilitation environments.
Custom Workshops
Personalised layouts and equipment to match your workflow and workspace safety requirements.
Moved by Mobility
Support FAQs
Have questions? We’ve answered some of the most common queries about our support services for better clarity.
What types of support do you offer?
We offer remote assistance for on-site servicing, part replacements and workflow optimisation advice.
Is support included with equipment purchases?
Initial support is included; ongoing plans can be arranged depending on your needs.
How fast is your response time?
Typically within 24–48 hours for remote issues. On-site visits are scheduled based on urgency.
Do you service non-AFT equipment?
We primarily support AFT products, but can assess compatibility on a case-by-case basis.
How do I request support?
You can contact us via our service portal, email or by calling your local representative.
What regions do you cover?
We provide support throughout Europe, with remote solutions available globally.
Can you help optimise an existing setup?
Yes. We offer consultations to improve existing workflows or suggest upgrades.
Is training included in support?
Basic operational training is included. Additional sessions can be arranged on request.
Solutions start with a conversation.
Let’s explore how we can support you best with our centuries of experience.
See Our Resources
Ready-to-use planning materials.
These resources are designed to make proccesses easier whenever you need them.
